Returns & Exchanges
Returns or exchanges?
We’re here to help.
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Questions on our policy:
How long do I have to make my return?
We accept returns & exchanges within 45 days of the ship date on all purchases. Please note, shipping fees from the original order are not refundable unless you received a damaged or incorrect item.
what is returnable and what is final sale?
merchandise that is unworn, unwashed, in their original condition and with all tags attached. please include the original order packing slip in your return package, if possible. final sale items are marked “final sale” on each product page, email or checkout. final sale items cannot be returned or exchanged.
what is redo?
selecting redo unlimited returns & exchanges for $2.98 at checkout allows unlimited returns and exchanges for each order. this is a perfect way to get a discounted rate for return/exchanges in case you find your item is not quite perfect. you can unselect this service in your cart. this option can not be refunded.
if I don't select redo is my return or exchange free?
unfortunately we do not cover shipping for any return or exchange. typical charges we see range from $8 -$14.
What is returnable?
New merchandise that is unworn, unwashed, in their original condition and with all tags attached. please include the original order packing slip in your return package, if possible.
Do we offer international returns?
We currently do not offer international returns.
ASHER reserves the right to refuse returns that show signs of wear or do not meet the above criteria.
Any additional question please reach out here:
Email us: help@asher.shop
