Shipping and Delivery

Processing & Shipping Times

Orders are processed Monday–Friday, 8:00 AM–3:00 PM PST (excluding holidays). Please allow 2–4 business days for processing and 3–5 business days for delivery after your order has shipped. Processing times may be extended during holidays and peak shopping periods.

Shipping Services

Shipping rates will vary depending on shipping location. 

We offer free shipping on domestic orders over $250. At this time, international orders are not eligible for free shipping.

ASHER ships to all 50 states, offering both a Standard and Express service.

Please note we do not ship to p.o boxes. Orders placed with express shipping on a Friday will be shipped out the next buisness day. We do not offer weekend delivery. 

International orders are shipped through DHL. 

Lost package

An item is considered lost if it is never reported as delivered. You may file a claim if it's well past the expected delivery date, or if your order is stuck in a shipping state other than "delivered"

Claims are considered "lost" after 7 days without a tracking status update (20 for international) and must be filed no later than 30 days from the last update.

Damaged package

If your package arrives damaged, unusable, or otherwise in an unacceptable condition, for example, the box is wet, torn, etc. you may file a claim immediately. Please remember to include pictures of the item(s) and packaging. damaged claims must be filed within 15 days from the date it was marked delivered.